At MotoEarth, we strive to provide our customers with the best possible experience. However, we understand that there may be occasions when you need to cancel an order. Please read our cancellation policy below for detailed information.

Order Cancellation

Before Shipment:

• If you wish to cancel your order before it has been shipped, please contact our customer service team as soon as possible.
• You can reach us at [customer service email] or call us at [customer service phone number].
• We will process the cancellation and issue a full refund to your original payment method.

After Shipment:

• If your order has already been shipped, we are unable to cancel it. However, you may initiate a return once you receive the order. Please refer to our return policy for more information.

Cancellation by MotoEarth

MotoEarth reserves the right to cancel any order due to:

• Fraudulent or suspicious activity.
• Inaccurate or insufficient payment information.
• Product unavailability or discontinuation.

In such cases, we will notify you promptly and provide a full refund.

Refund Process

• Refunds for cancelled orders will be processed within 7-10 business days from the date of cancellation confirmation.
• The refund will be credited to the original payment method used during the purchase.

Contact Us

If you have any questions or need further assistance with your cancellation, please do not hesitate to contact our customer service team:

• Email: [sales@motoearth.in]
• Phone: [+91 9820337222]